This router has documented security problems. Every device on this network — your work laptop, banking app, Ring camera, smart lock — is running at higher risk than it should be.
An F is not a warning — it’s a finding that the router has been independently flagged for security or supply-chain concerns serious enough to warrant action.
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Verizon can change settings on your router without telling you
Your ISP can access this router remotely to push updates and diagnose issues. This is normal for ISP-owned equipment, but it means there’s another party with admin access to your home network.
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Verizon remote management access: Verizon can remotely access and configure this gateway device. This is standard for ISP-provided hardware.
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A real gap that affects every device sharing this Wi-Fi
It affects every device sharing this Wi-Fi — your work laptop, your phone, your kids' devices, your security cameras. Not the most urgent threat on the page, but a real edge an attacker can use to reach the rest.
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Limited security configuration options: ISP gateways typically don't support VPN, device isolation, or advanced firewall rules.
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A small gap that still touches every device on this network
A small gap, not an urgent one — but it still touches everything on this network: your work laptop, your phone, your security cameras, and any guest device that joins the Wi-Fi.
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5G home internet - new platform: 5G home internet is a relatively new service tier. The gateway hardware is newer and has had less independent security auditing than traditional cable/fiber equipment.
An A-rated alternative is shown below.
We'll email you if a new vulnerability hits your Verizon CR500. One email per incident. No spam.
- Verizon Terms of Service ↗
- FCC Equipment Authorization Database ↗
- FCC Covered List · National Security Designation ↗