Is T-Mobile Home Internet Safe?
The T-Mobile Home Internet gateways we grade (Nokia FastMile and Arcadyan KVD21) rate D. US carrier, no ban risk, but T-Mobile controls the firmware and has had two large data breaches.
The T-Mobile Home Internet gateways we grade (Nokia FastMile and Arcadyan KVD21) rate D. US carrier, no ban risk, but T-Mobile controls the firmware and has had two large data breaches.
T-Mobile is a US carrier and a Deutsche Telekom subsidiary, so there is no Chinese ownership or ban risk. Both gateways we grade rate D: T-Mobile controls all firmware and customers get almost no security settings. The bigger risk is the account, since T-Mobile said about 76.6 million people were affected by a 2021 breach and about 37 million by a 2023 breach.
Bottom line: Turn on two-factor sign-in for your T-Mobile account, and put your own router behind the gateway if you want more control.
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The service is run by a US carrier with no ban or Chinese ownership concern. The gateways we grade rate D because T-Mobile controls the firmware and offers almost no security settings. The larger risk is your T-Mobile account: turn on two-factor sign-in.
Most people plug their own router into the gateway. Customer reports say most T-Mobile gateways do not offer true bridge mode, so expect double NAT unless T-Mobile confirms your model supports passthrough. Ask T-Mobile about your exact model.
In our database, the Arcadyan KVD21 is made by Arcadyan in Taiwan and the Nokia FastMile gateway is made in China under contract for Nokia. T-Mobile owns the service and controls the software on both.
Yes, twice in recent years. T-Mobile said about 76.6 million people were affected in 2021 and about 37 million in 2023. The 2023 notice said no Social Security numbers, payment card data or passwords were taken. Change your password and turn on two-factor sign-in.
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